I am not very PC or Apple technically savvy. All I want to do is save files from my iMac to my wd passport external HDD (formatted for use on a PC as NTFS) connected by USB. I want to leave the HDD formatted as NTFS.

Have installed Tuxera 2010.9-RC hoping that the read-only functionality would become read / write on the external HDD. However, I still cannot write to the external HDD.

I have done nothing other than install Tuxera and reboot the iMac and reconnect the external HDD.

I do not know if I am using the wrong product for the wrong purpose or if I have merely not set it up properly.

Any advice welcome.

Many thanks.

Hi,

Are you getting any error message when connecting your hard drive?
What file system is displayed in the Finder 'Show info' window (File->Show info or Option-I) under the 'Format' label?

Regards,

- Erik

Thanks.

No error message on connection. Can read files no problem. WIll not edit / write to HDD.

Format Label: Windows NT File System (NTFS)

Many thanks

Hi,

If the format label says simply "Windows NT File System (NTFS)" and not "Windows NT File System (Tuxera NTFS)" then Tuxera NTFS for Mac is not in control of your drive. It's mounted with Apple's read-only driver.

This could be because of volume inconsistencies. Please check and repair your drive with 'chkdsk' in Windows and see if the problem goes away.
(This is also the first point of the FAQ.)

Regards,

- Erik

Sorted.

Thank you and apologies that I was too dim to use the FAQ and self-help.

Hi. I have the same problem. I've tried the chkdsk /F in windows but still can't write

my format says: NTFS-3g (MacFUSE) - (Why not Tuxera?)

Hope you can help me.

Best regards

Peter

Enough of the replies asking more questions and idle yapping. They need an ANSWER. >:(

Here is the ANSWER:

The best way to fix this problem is to:

1. Plug your device into a PC running Windows version 2000 and later, server or workstation.
2. Open "My Computer"
3. Right-click on your device in the list, and choose Properties. Then click on the Tools Tab.
4. First, run the Error Checking tool.
5. Then, it's recommended that you run the defragger.
6. Close the tools you opened
7. Right-click on your device in "My Computer", and choose Eject.
8. Remove your device from the PC.

Your device should now have read-write access in OSX running Tuxera.

Same kind of problem -- also with a Passport 500 (could this be related?)
I'm trying to transfer large VirtualBox appliance files -- 15 to 25GB apiece.

(and I don't have a Windows box to use for /chkdsk).

Using a Dell running Ubuntu as a host for VirtualBox
Using a Mac running 10.7.2 as another host for VirtualBox
Exported appliances to the Passport -- Passport 500, came formatted as NTFS.
Worked OK with former Mac OSX 10.6 to transfer files this same way.

With 10.7, no luck. Gets through 2.5 to 3 GB or so and always fails reading.

Tried the trial version of Tuxera but it never worked, saying it couldn't find a registration number from day one.
Paid for a registered copy. What the heck. Nope, no better, except it knows it's registered.

I get partway through copying files (large, 15-GB or so) from the Passport to the Mac and get errors saying data can't be read.

The drive shows NTFS with the Tuxera name.

Tried formatting the drive from the Mac, no different.
Tried reformatting the drive from the Dell/Ubuntu as NTFS
Tests OK on the Dell with Ubuntu's disk tools. Ran the long test, no problems.

Files copy fine on the Ubuntu side; can compress files on the Passport, or from the Dell to the Passport, and they uncompress OK.
Other coworker has used the Passport with no problems on another Linux machine.

Seems to be something about the Mac and 10.7.2
I can go to the paid support system, but figured I'd leave it here for now and see if anyone recognizes the problem.

Or maybe not. Could be the Passport is just failing. Detected new bad sectors. I'll try with a different hard drive.

And confirmed, at least for my problem, it was the Passport 500 drive failing.
Using a different drive, NTFS worked OK.